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I appreciate what you do. How can I help?We are delighted by your interest! Spread the word through our Facebook or Instagram pages or leave us a review on our Google page HERE Your feedback is our most valuable gift and helps us continuously improve.
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Can my tenants contact you in case of problems during their stay?If you choose the "all-inclusive" package, we will provide an emergency number for your tenants to reach us at any time, day or night, in case of issues. Otherwise, they will need to contact you, and you will have to commission us if our intervention is required.
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I am a traveller and would like to book an experience with you, how does it work?We would love to host you! You can contact us directly on our website using our contact form, by telephone on +30 697 38 38 097 or by e-mail at xeniaparos@gmail.com. When we receive your request, we will be responding to you within 24hrs
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What does Xenia Paros Concierge do?We are your on-site representative for hosts & travelers! Our expertise lies in supporting you in the management of your seasonal rentals by offering a comprehensive range of services designed to simplify your daily life and the one of your tenants. Additionally, we can provide year-round maintenance for your property. In a constant collaboration with local companies, we also offer authentic experiences for travelers.
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How does our collaboration work in practice ?Following initial contact and with your approval, we administratively validate our collaboration and collect copies of your keys. Subsequently, we provide you with a collaborative calendar to note your reservations. We are thus informed in a timely manner of new arrivals or any cancellations. We then take over on-site: welcoming tenants, managing check-ins/outs, cleaning, and linen management.
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My property is not on BnB platform; can I still use your services?Certainly! We would be delighted to assist you in creating an account and optimizing your online listing, complete with professional photos. Once the listing is set up, you have full control of your account, and we leave it to you to manage reservations.
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How far in advance do I need to book?You can book your experience from 6 months in advance, and up to 48 hours. Except for special events or groups, we require a minimum of 2 weeks’ notice. Earlier though we know the better we can plan accordingly.
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How long does a concierge contract with your company commit me ?There is no fixed commitment duration. The contract can be terminated at any time with one month's notice.
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Does Xenia Paros handle finding tenants and managing my online bookings ?Yes, with our all-inclusive package, we'll take care of everything, from finding a tenants to welcoming your travelers on site.
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Who is Xenia Paros Concierge for ?Xenia Paros is for property owners or investors who own a residence in Paros and wish to monetize it but are not, or minimally, present to manage it. We also offer our services to travelers looking for culinary, tourist or wellness experiences.
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What happens if guests damage or steal my property?To prevent such issues, we strongly advise removing all valuable items during the rental period. If the reservation is made through a booking platform, you may benefit from owner guarantee coverage at no additional cost. ​
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