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Frequently asked questions
GENERAL
Service Area
Booking & Payments
Concierge Experiences
Property Management
Communication
We’re here as your local partner for both property care and island experiences. If you own a property, you can count on us for seasonal rentals, year-round maintenance, and everyday care. If you’re visiting Paros, we can help you enjoy authentic, thoughtfully arranged experiences that feel personal and effortless.
You can send us a message through our website contact form, call us at +30 697 38 38 097, or email xeniaparos@gmail.com. Once we receive your request, we’ll reply within 24 hours and help you plan an experience that suits you best.
Yes. We work with Paros property owners and investors who want dependable support for a home they do not always live in. We also help travelers who are looking for culinary, leisure, or wellness experiences with a personal local touch.
You can book your experience from 6 months in advance, and up to 48 hours. Except for special events or groups, we require a minimum of 2 weeks’ notice.
Earlier though we know the better we can plan accordingly.
Absolutely. We can help you set up an account, improve your listing, and arrange professional photos so your property is presented beautifully. Once the listing is live, you keep full control of your account, while you manage your reservations.
Yes, with our all-inclusive package, we'll take care of everything, from finding a tenants to welcoming your travelers on site.
After your first contact and approval, we set up the collaboration, collect your key copies, and share a calendar for your bookings. That way, you can keep us updated on arrivals and cancellations. From there, we handle the on-site details, including guest welcome, check-ins and check-outs, cleaning, and linen management.
No, there is no fixed commitment period. You can end the contract at any time with one month’s notice.
To prevent such issues, we strongly advise removing all valuable items during the rental period. If the reservation is made through a booking platform, you may benefit from owner guarantee coverage at no additional cost.
Yes. If you choose our all-inclusive package, your guests receive an emergency number and can reach us day or night for urgent issues. If you are using another package, you can still contact us whenever support is needed, and we’ll step in according to the service agreed.
We’re so glad you’re here. You can support us by sharing our page with friends, following us on Facebook or Instagram, or leaving a review on Google. Your kind words help us grow and keep creating thoughtful experiences for property owners and travelers alike.
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